– VNTC, within its capacity, will make its best efforts to ensure the security of your data posted on the website https://vntc.net.vn/ during your valid use of the service.

– VNTC does not sell, share or exchange your personal information collected on the website to a third party other than the parties mentioned in section 2. These Terms and Conditions.

– The information that VNTC has in relation to you may include information you have provided to VNTC at any stage during the transaction with VNTC (full name, email address ( email), phone number, address, account login information, bank account and payment information, etc.), information sent by or related to the device(s) used to access website https://vntc.net.vn/ , information from aggregated data about users on the internet, information obtained from other lawful sources (“Customer Information”).

– You undertake to keep confidential (not disclose) information related to your account, applications, services, transactions between you and VNTC, information that VNTC sends to you through your account or any other any other means. In case you discover or suspect that your account information has been stolen or leaked, you should immediately contact VNTC for timely support and remedy related consequences.

2.1.1 For internal company

Personal information collected is only used by the Company internally and for one or all of the following Objectives:

Customer Support;

Provide information related to products and services;

Process orders and provide products, services and information through the website https://vntc.net.vn/ at your request;

VNTC may send information about new products, services, information about upcoming events or recruitment information if you register to receive email/sms notifications;

Evaluate and improve service quality;

In addition, VNTC will use the information you provide to assist in managing your account; confirm and execute financial transactions related to your online payments.

2.1.2 Service support unit

In the course of doing business, VNTC will/may need to disclose your personal data to third party service providers, agents and/or affiliated companies or companies. in connection with https://vntc.net.vn/, for one or more of the aforementioned Objectives. Such third parties include, but are not limited to:

Parent company, subsidiary, associate and related company of VNTC;

Contractors, agents, service providers and other third parties that the Company hires to support or supplement its business.

A third party to whom the Company discloses information for one of the Objectives and such third parties will, in turn, collect and process your personal data for one or more of the Objectives.

2.1.3 Competent Authorities

In case there is a written request to the buyer and/or the seller from a competent authority such as a judicial authority including: Procuracy, court, investigative police agency or Visa card organizations /Mastercard related to any legal violation or credit card fraud of the customer, VNTC is responsible for cooperating in providing your personal information.

Time to store customer information is unlimited, VNTC only deletes this data if you request it, you request to send an email to info@vntc.net.vn

Subjects who have access to your personal information fall into one of the cases mentioned in Section 2. These Terms and Conditions.

Company name: Vietnam Tropical Products Co., Ltd – VNTC

Head office address: Room 307, Viet Anh Building, 33/30 Hoa Lam Street, Long Bien, Hanoi.

Operating office: 4th floor, V+ shopping mall, Hoa Binh Green City building, 505 Minh Khai, Hai Ba Trung district, Hanoi.

You are assured that the information provided to the Company will be kept confidential, VNTC commits not to share, sell or rent your personal information to any other person or purposes mentioned in Section 2. These Terms and Conditions.

VNTC commits to only use your information in the following cases:

For the Purposes set forth in Section 2.1.1 of these Terms and Conditions;

Settlement of disputes and complaints;

When required by law enforcement.

Consumers/Customers who wish to correct and change their provided personal information should contact VNTC, please send a request to VNTC Sales Department by:

Call: 0912 775 795

Email info@vntc.net.vn

VNTC will be responsible for editing